Terms & Conditions

Acceptance of the Terms

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Agreement"). If you do not accept these terms, please leave our site immediately. Your continued use of our services indicates your acceptance of this Agreement.

Eligibility Requirements

To access our platform, you must meet the following eligibility requirements:

• You are at least 18 years old (21 in some jurisdictions) to gamble online.
• You have a valid email address and a working internet connection.
• You agree to provide accurate identification and verification information as required by law.

Minimum Age Requirements

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to access our platform. We reserve the right to request proof of age from any player who appears to be under 18.

Geographic Restrictions

Our services are available only for users located within jurisdictions where online gaming is permitted by law. You acknowledge that you understand and comply with all applicable laws governing your use of our site.

Account Registration Rules

To create an account, you must provide accurate and complete information as requested during the registration process. You agree to maintain the accuracy and completeness of this information at all times.

• Each user may only register one (1) account.
• We reserve the right to terminate any account found to have been created in breach of these terms.

Identity Verification and KYC

We are committed to ensuring that our users comply with anti-money laundering laws. As a result, we will require you to verify your identity before allowing access to certain services or features on our site. You agree to provide the necessary documentation as required by law.

Account Accuracy Obligations

You must ensure that all information provided during registration and at any subsequent time is accurate and complete. Failure to comply with this obligation may result in account suspension, closure, or other penalties.

Account Security Responsibilities

• You are responsible for maintaining the security of your login credentials (username, password) and account information.
• You agree not to share your login details with anyone else.

Login Credentials and Password Protection

We recommend changing your password regularly to maintain maximum security.

Restricted Behaviour and Prohibited Activities

The following activities are strictly prohibited on our site:

• Collusion or other unfair practices with fellow players.
• Cheating or using external software that alters gameplay outcomes.
• Engaging in abusive, insulting, or harassing behavior towards staff or other users.
• Attempting to circumvent security measures or technical controls.

Multi-Accounting and Fraud Prevention

We reserve the right to terminate any account found to be operating a multi-account scam. Our site is designed to prevent multiple accounts from being registered by the same individual; attempts to bypass these controls may result in penalties, including account closure and fines.

Bonus and Promotion Rules

Our bonuses and promotions are governed by specific rules that can be accessed via our website or through customer support. You agree to familiarize yourself with these terms before participating in any promotional activity.

• Bonuses will only be credited to accounts that meet all eligibility requirements.
• Our site reserves the right to withdraw, change, suspend, cancel or modify any bonus offer at its own discretion.

Wagering and Gameplay Conditions

The following conditions apply to gaming on our platform:

• We are responsible for maintaining fair and secure gameplay. However, we reserve the right to void or cancel bets in exceptional circumstances (e.g., where there is evidence of cheating).
• The results of games will be determined by a Random Number Generator ("RNG") or other agreed method.

Bonus Abuse Prevention

We have implemented various mechanisms to prevent bonus abuse, including but not limited to:

• Maximum betting limits.
• Withdrawal restrictions for bonuses received.
• Reversible bets (where allowed).

Deposits and Withdrawals

For players who choose to make deposits through our platform, the following rules apply:

• Deposits may only be made from a valid payment method listed on our site.
• Withdrawals will only be processed after all account verification checks have been completed.

Verification Before Withdrawals

In order for us to process your withdrawal request, you must complete all required identity verification steps and provide all necessary documentation as requested by law. We reserve the right to refuse a withdrawal if this is not done.

Processing and Review Procedures

Where applicable, additional time may be taken for verification purposes or compliance with regulatory requirements.

Responsible Gambling Expectations

We are committed to providing responsible gaming services that promote safety and enjoyment. If you suspect any issue related to problem gambling, please seek help from our support team or one of the external organizations listed below:

• The National Problem Gambling Helpline
• Gamblers Anonymous Puerto Rico

Self-Exclusion and Account Restrictions

We offer a self-exclusion service for users who wish to take an extended break from gaming on our platform. Please contact us if you would like more information about this option.

• Self-excluded accounts may not be used to access any of the site's services.
• If your account is found to have been re-registered after exclusion, all associated accounts will be terminated and blocked in accordance with applicable law.

Game Fairness and RNG Systems

We maintain strict controls over the Random Number Generator ("RNG") systems that determine game outcomes. These generators are tested regularly by external auditors to ensure fairness and randomness.

Technical Interruptions or Voided Gameplay

In the event of technical failures or other unforeseen circumstances affecting gameplay, we reserve the right to suspend, void bets, or adjust accounts accordingly.

Suspension or Closure of Accounts

Our site may terminate any account found in breach of our terms, including but not limited to:

• Multiple accounts being registered by an individual.
• Repeated attempts at cheating or fraud.
• Any other activities deemed a threat to the integrity of our platform.

Intellectual Property and Platform Ownership

Our services, branding, software, and all underlying technology remain proprietary and confidential information belonging exclusively to us.

Limitation of Liability

We are not responsible for any loss or damage arising from:

• Technical errors.
• Gaming decisions made while using our platform.
• Third-party actions (e.g., hacking attempts).

Modification of Terms

Our terms may change over time, and it's your responsibility as a user to stay informed about these updates. Any changes will be reflected on this page.

The information in this Agreement is intended for residents of countries subject to the laws governing online gaming (specifically those allowing participation).